/*! tailwindcss v4.2.1 | MIT License | https://tailwindcss.com */@layer theme{:host,:root{--font-sans:ui-sans-serif,system-ui,sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";--font-mono:ui-monospace,SFMono-Regular,Menlo,Monaco,Consolas,"Liberation Mono","Courier New",monospace;--spacing:.25rem;--default-font-family:var(--font-sans);--default-mono-font-family:var(--font-mono)}}@layer base{*,::backdrop,:after,:before{box-sizing:border-box;border:0 solid;margin:0;padding:0}::file-selector-button{box-sizing:border-box;border:0 solid;margin:0;padding:0}:host,html{-webkit-text-size-adjust:100%;tab-size:4;line-height:1.5;font-family:var(--default-font-family,ui-sans-serif,system-ui,sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji");font-feature-settings:var(--default-font-feature-settings,normal);font-variation-settings:var(--default-font-variation-settings,normal);-webkit-tap-highlight-color:transparent}hr{height:0;color:inherit;border-top-width:1px}abbr:where([title]){-webkit-text-decoration:underline dotted;text-decoration:underline dotted}h1,h2,h3,h4,h5,h6{font-size:inherit;font-weight:inherit}a{color:inherit;-webkit-text-decoration:inherit;text-decoration:inherit}b,strong{font-weight:bolder}code,kbd,pre,samp{font-family:var(--default-mono-font-family,ui-monospace,SFMono-Regular,Menlo,Monaco,Consolas,"Liberation Mono","Courier New",monospace);font-feature-settings:var(--default-mono-font-feature-settings,normal);font-variation-settings:var(--default-mono-font-variation-settings,normal);font-size:1em}small{font-size:80%}sub,sup{vertical-align:baseline;font-size:75%;line-height:0;position:relative}sub{bottom:-.25em}sup{top:-.5em}table{text-indent:0;border-color:inherit;border-collapse:collapse}:-moz-focusring{outline:auto}progress{vertical-align:baseline}summary{display:list-item}menu,ol,ul{list-style:none}audio,canvas,embed,iframe,img,object,svg,video{vertical-align:middle;display:block}img,video{max-width:100%;height:auto}button,input,optgroup,select,textarea{font:inherit;font-feature-settings:inherit;font-variation-settings:inherit;letter-spacing:inherit;color:inherit;opacity:1;background-color:#0000;border-radius:0}::file-selector-button{font:inherit;font-feature-settings:inherit;font-variation-settings:inherit;letter-spacing:inherit;color:inherit;opacity:1;background-color:#0000;border-radius:0}:where(select:is([multiple],[size])) optgroup{font-weight:bolder}:where(select:is([multiple],[size])) optgroup option{padding-inline-start:20px}::file-selector-button{margin-inline-end:4px}::placeholder{opacity:1}@supports (not ((-webkit-appearance:-apple-pay-button))) or (contain-intrinsic-size:1px){::placeholder{color:currentColor}@supports (color:color-mix(in lab,red,red)){::placeholder{color:color-mix(in oklab,currentcolor 50%,transparent)}}}textarea{resize:vertical}::-webkit-search-decoration{-webkit-appearance:none}::-webkit-date-and-time-value{min-height:1lh;text-align:inherit}::-webkit-datetime-edit{display:inline-flex}::-webkit-datetime-edit-fields-wrapper{padding:0}::-webkit-datetime-edit,::-webkit-datetime-edit-year-field{padding-block:0}::-webkit-datetime-edit-day-field,::-webkit-datetime-edit-month-field{padding-block:0}::-webkit-datetime-edit-hour-field,::-webkit-datetime-edit-minute-field{padding-block:0}::-webkit-datetime-edit-millisecond-field,::-webkit-datetime-edit-second-field{padding-block:0}::-webkit-datetime-edit-meridiem-field{padding-block:0}::-webkit-calendar-picker-indicator{line-height:1}:-moz-ui-invalid{box-shadow:none}button,input:where([type=button],[type=reset],[type=submit]){appearance:button}::file-selector-button{appearance:button}::-webkit-inner-spin-button,::-webkit-outer-spin-button{height:auto}[hidden]:where(:not([hidden=until-found])){display:none!important}}@layer components;@layer utilities{.visible{visibility:visible}.start{inset-inline-start:var(--spacing)}.hidden{display:none}.table{display:table}}*{box-sizing:border-box}html{scroll-behavior:smooth;font-size:16px}body{color:var(--black);background:#fff;margin:0;font-family:Arial,Helvetica,sans-serif}a{color:inherit}button,input,select,textarea{font:inherit}a,button{touch-action:manipulation}a:focus-visible,button:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible{outline:3px solid var(--blue);outline-offset:2px}.shell{max-width:1180px;margin:auto;padding:30px 24px 90px}.app-header{background:var(--red);justify-content:space-between;gap:28px;min-height:86px;padding:12px max(24px,50vw - 566px)}.app-brand,.app-header{color:#fff;align-items:center;display:flex}.app-brand{gap:16px;font-family:Georgia,serif;font-size:1.8rem;font-weight:700;text-decoration:none}.app-brand img,.rail-logo img{object-fit:cover;background:var(--yellow);border-radius:12px;display:block}.app-header nav{flex-wrap:wrap;align-items:center;gap:4px;display:flex}.app-header nav a{color:#fff;border-radius:8px;padding:11px 15px;font-weight:700;text-decoration:none}.app-header nav a:hover,.app-header nav a[aria-current=page]{background:#ffffff25}.eyebrow,.page-kicker{color:#4b5870;font-size:.9rem;font-weight:600}.page-title{justify-content:space-between;align-items:end;gap:16px;display:flex}h1{margin:0 0 10px;font-size:clamp(2rem,4.5vw,3.5rem);line-height:1.1}h1,h2{font-family:Georgia,Times New Roman,serif}h2{margin:0 0 17px;font-size:1.55rem}h3{margin:0 0 12px;font-size:1.08rem}.count-line{color:#30394a;margin:0;font-size:1.12rem}.count-line b,.count-line strong{color:var(--red)}.count-line span{padding:0 7px}.search-link{white-space:nowrap;border:1px solid #ddd;border-radius:10px;padding:12px 17px;font-weight:700;text-decoration:none}.search-link:hover{border-color:var(--red);color:var(--red)}.staff-home{max-width:920px}.queue{border-top:1px solid #d9d9d9}.queue-row{border-bottom:1px solid #ddd;grid-template-columns:78px minmax(0,1fr) 24px;gap:20px;min-width:0;padding:24px 2px;text-decoration:none;display:grid}.queue-number{color:var(--red);font-family:Georgia,serif;font-size:3rem;font-weight:700;line-height:1}.queue-body{gap:5px;min-width:0;display:grid}.queue-body strong{font-family:Georgia,serif;font-size:1.6rem}.queue-body em{color:var(--blue);font-style:normal;font-weight:700}.queue-body small{color:#4a5568;font-size:.98rem;line-height:1.45}.queue-body b{color:var(--red);text-underline-offset:5px;margin-top:5px;text-decoration:underline}.queue-arrow{color:var(--red);align-self:center;font-size:2rem}.later-section h2 span{color:#6b7280;font-family:Arial,sans-serif;font-size:1rem}.compact .queue-row{padding:15px 2px}.manage-shell{grid-template-columns:210px minmax(0,1fr);min-height:100vh;display:grid}.manage-rail{background:var(--red);color:#fff;height:100vh;padding:14px 0;position:sticky;top:0}.rail-logo{width:max-content;margin:0 auto 24px;display:block}.manage-rail nav{gap:3px;display:grid}.manage-rail nav a{border-left:5px solid #0000;padding:15px 22px;font-weight:700;text-decoration:none}.manage-rail nav a:hover{background:#ffffff25}.manage-rail nav a[aria-current=page]{color:var(--red);border-left-color:var(--yellow);background:#fff}.manage-main{min-width:0;padding:24px 25px 65px}.manage-heading{justify-content:space-between;align-items:start;gap:20px;display:flex}.manage-heading p{color:#536079;margin:0}.manage-totals{flex-wrap:wrap;gap:0;margin:28px 0 20px;display:flex}.manage-totals span{color:#475569;border-right:1px solid #d7dce5;padding:0 24px}.manage-totals span:first-child{padding-left:0}.manage-totals span:last-child{border:0}.manage-totals strong{color:var(--red);margin-right:8px;font-family:Georgia,serif;font-size:2rem}.board-layout{grid-template-columns:minmax(0,1fr) minmax(270px,320px);align-items:start;gap:18px;display:grid}.case-board{grid-template-columns:repeat(3,minmax(190px,1fr));gap:13px;min-width:0;display:grid}.board-column{background:#f8f9fb;border:1px solid #e6e8ec;border-radius:12px;min-width:0}.board-column h2{border-bottom:3px solid var(--red);justify-content:space-between;align-items:center;gap:8px;margin:0 0 12px;padding-bottom:10px;font-family:Arial,sans-serif;font-size:1rem;display:flex}.board-column.waiting h2{border-color:var(--yellow)}.board-column.scheduled h2{border-color:var(--blue)}.board-column h2 span{background:#fff;border-radius:50%;padding:5px 9px;font-size:.9rem}.board-list{gap:10px;display:grid}.case-card{border:1px solid #e4e6ea;border-left:4px solid var(--red);overflow-wrap:anywhere;background:#fff;border-radius:9px;gap:7px;padding:13px;text-decoration:none;display:grid;box-shadow:0 2px 6px #00000008}.waiting .case-card{border-left-color:var(--yellow)}.scheduled .case-card{border-left-color:var(--blue)}.case-card.selected,.case-card:hover{border-color:var(--red);box-shadow:0 0 0 1px var(--red)}.case-product{font-size:.92rem}.case-meta,.case-next{color:#536079;font-size:.85rem;line-height:1.4}.case-next{color:#242f43}.board-empty{color:#637083;font-size:.9rem}.case-inspector{background:#fff;border:1px solid #e1e5ea;border-radius:12px;padding:22px;position:sticky;top:20px}.inspector-top{justify-content:space-between;align-items:start;gap:10px;display:flex}.inspector-block{border-top:1px solid #e5e7eb;padding:20px 0}.inspector-block dl{grid-template-columns:90px 1fr;gap:9px;margin:0;line-height:1.4;display:grid}.inspector-block dt{color:#617087}.inspector-block dd{overflow-wrap:anywhere;margin:0}.inspector-block p{line-height:1.5}.manage-operations{border-top:2px solid var(--red);margin-top:65px;padding-top:25px}.heading{justify-content:space-between;align-items:end;gap:15px;margin:20px 0;display:flex}.grid{grid-template-columns:repeat(3,1fr);gap:16px;display:grid}.card{border:1px solid #e1e3e8;border-radius:13px;padding:22px}.stat strong{color:var(--red);font-size:2rem;display:block}.split{grid-template-columns:minmax(0,1.6fr) minmax(270px,1fr);gap:18px;display:grid}.list{gap:12px;min-width:0;display:grid}.item{background:#fff;border:1px solid #e1e3e8;border-radius:10px;justify-content:space-between;align-items:center;gap:15px;min-width:0;padding:14px;text-decoration:none;display:flex}.item strong{display:block}.item p{color:#48566b;margin:5px 0}.muted{color:#536079}.pill{color:#402b00;background:#fff1c4;border-radius:7px;padding:6px 9px;font-size:.85rem;font-weight:700;display:inline-flex}.pill.late{color:#aa1018;background:#fde7e8}.pill.done{color:#14529d;background:#e4f0fd}.form{gap:14px;display:grid}.form label{gap:7px;font-size:.95rem;font-weight:700}input,select,textarea{width:100%;min-height:46px;color:var(--black);background:#fff;border:1px solid #bfc7d2;border-radius:8px;padding:11px 12px}textarea{min-height:110px}.button{border:1px solid var(--red);color:var(--red);background:#fff;border-radius:9px;justify-content:center;align-items:center;min-height:46px;padding:11px 16px;font-size:.97rem;font-weight:700;text-decoration:none;display:inline-flex}.button:hover{background:#fff0f0}.button.primary{background:var(--red);color:#fff}.button.primary:hover{background:var(--red-dark)}.table-wrap{overflow:auto}table{border-collapse:collapse;text-align:left;width:100%}td,th{border-bottom:1px solid #e5e7eb;padding:12px 10px}th{color:#536079;font-size:.9rem}.notice{color:#3e340c;background:#fff6d9;border-radius:10px;padding:16px}.empty{text-align:center;color:#536079;border:1px dashed #bfc7d2;border-radius:10px;padding:25px}.back{color:var(--red);font-weight:700;text-decoration:none;display:inline-block}.back:hover{text-decoration:underline}.timeline{border-left:2px solid #d4d9e1;margin-left:9px;padding-left:23px}.timeline article{margin:0 0 20px;position:relative}.timeline article:before{content:"";background:var(--red);border-radius:50%;width:11px;height:11px;position:absolute;top:5px;left:-30px}.timeline article p{line-height:1.45}.customer-hero{border-bottom:1px solid var(--line);padding:25px 0 18px}.customer-hero h1{margin-top:10px}.customer-hero .button{align-self:center}.customer-layout{margin-top:24px}.customer-layout>.list:first-child{order:1}.customer-layout>.list:last-child{order:2}.case-detail{flex-direction:column;display:flex}.case-detail>.pill{order:0;align-self:flex-start}.case-detail>h2{order:1}.case-detail>p{order:2}.case-detail>h3.section{border-top:1px solid var(--line);order:3;padding-top:20px}.case-detail>.timeline{order:4}.case-detail>.case-actions{order:5;bottom:10px}.case-detail>.case-actions .button{flex:1}.case-detail>.split.section{border-top:1px solid var(--line);order:6;padding-top:20px}.case-detail>div.section{order:7}@media (max-width:1150px){.board-layout{grid-template-columns:1fr}.case-inspector{position:static}.case-board{grid-template-columns:repeat(3,minmax(0,1fr))}}@media (max-width:800px){.app-header{padding:10px 16px;display:block}.app-brand{font-size:1.5rem}.app-brand img{width:48px;height:48px}.app-header nav{flex-wrap:nowrap;margin-top:10px;overflow-x:auto}.app-header nav a{white-space:nowrap;padding:9px 11px;font-size:.9rem}.shell{padding:24px 16px 80px}.heading,.manage-heading,.page-title{flex-direction:column;align-items:start}.queue-row{grid-template-columns:48px minmax(0,1fr) 14px;gap:12px}.queue-number{font-size:2.15rem}.queue-body strong{font-size:1.35rem}.grid,.split{grid-template-columns:1fr}.manage-shell{display:block}.manage-rail{height:auto;padding:9px 10px;position:static}.rail-logo{margin:0;position:absolute;top:8px;left:12px}.rail-logo img{width:46px;height:46px}.manage-rail nav{gap:2px;margin-left:54px;display:flex;overflow-x:auto}.manage-rail nav a{white-space:nowrap;border-bottom:3px solid #0000;border-left:0;padding:11px;font-size:.9rem}.manage-rail nav a[aria-current=page]{border-bottom-color:var(--yellow);border-radius:6px}.manage-main{padding:22px 16px 65px}.case-board{grid-template-columns:1fr}.manage-totals span{padding:0 12px}.manage-totals strong{font-size:1.5rem}.case-inspector{position:static}.customer-layout>.list:first-child,.customer-layout>.list:last-child{order:0}.item{align-items:flex-start}.item .button{flex-shrink:0}}@media (max-width:500px){.manage-totals{gap:8px;display:grid}.manage-totals span{border:0;padding:0}.queue-body small{font-size:.9rem}.item{flex-direction:column;align-items:stretch}.item .button{width:100%}}.signin-shell{text-align:center;max-width:540px;margin:8vh auto;padding:30px 24px}.signin-shell img{object-fit:cover;border-radius:14px;margin:0 auto 22px}.signin-shell h1{font-size:clamp(2rem,4vw,3rem)}.signin-shell p{color:#475569;margin:0 0 24px;line-height:1.55}.signin-shell .button{min-width:240px}.app-sidebar{background:var(--red);color:#fff;z-index:10;align-self:start;padding:14px 0}.sidebar-logo{width:max-content;margin:0 auto 24px;display:block}.sidebar-logo img{object-fit:cover;background:var(--yellow);border-radius:12px;display:block}.app-sidebar nav a{color:#fff;border-left:5px solid #0000;min-height:54px;padding:15px 18px;font-weight:700}.app-sidebar nav a:hover{background:#ffffff25}.app-sidebar nav a[aria-current=page]{border-left-color:var(--yellow)}.app-content .shell{max-width:1000px}.app-content .staff-home{max-width:920px}.demo-banner{color:#342700;background:#fff2b3;border-bottom:1px solid #e4bc2a;font-size:.9rem;font-weight:700}.demo-banner a{color:#952022}@media (max-width:800px){.app-frame{grid-template-columns:66px minmax(0,1fr)}.app-sidebar{padding:10px 0}.sidebar-logo{margin-bottom:20px}.sidebar-logo img{width:44px;height:44px}.app-sidebar nav a{border-left-width:3px;justify-content:center;padding:15px 0}.app-sidebar nav a span{display:none}.app-sidebar nav a svg{flex:none}.app-content .shell{padding:22px 14px 70px}.app-content .manage-main{padding:20px 12px 60px}.demo-banner{padding:9px 12px}.queue-row{grid-template-columns:36px minmax(0,1fr) 12px;gap:8px}.queue-number{font-size:1.75rem}.queue-body strong{font-size:1.2rem}.queue-body small{font-size:.85rem}.manage-heading h1{font-size:2rem}}:root{--red:#d71920;--red-dark:#a90d15;--yellow:#ffd426;--blue:#245cb0;--ink:#151923;--subtle:#576173;--surface:#fff;--canvas:#f6f7fa;--line:#e7e9ee}body{color:var(--ink);font-family:Inter,ui-sans-serif,-apple-system,BlinkMacSystemFont,Segoe UI,Arial,sans-serif}.app-content,body{background:var(--canvas)}.app-content{min-height:100vh}.app-content .shell{max-width:1120px;padding:38px 38px 96px}.app-sidebar{background:linear-gradient(175deg,#e21c25,#c91019 62%,#a80b15);box-shadow:6px 0 24px #6d0b1015}.sidebar-logo{margin-bottom:30px}.sidebar-logo img{border-radius:16px;box-shadow:0 5px 15px #64091035}.app-sidebar nav{gap:6px;padding:0 10px}.app-sidebar nav a{border:0;border-radius:11px;min-height:52px;padding:13px 15px;font-weight:650;transition:background .18s,transform .18s}.app-sidebar nav a:hover{transform:translate(2px)}.app-sidebar nav a[aria-current=page]{color:var(--red);background:#fff;border:0;box-shadow:0 4px 14px #730a1533}.demo-banner{color:#5b4b12;background:#fff9df;border:0;border-bottom:1px solid #f5e5a8;padding:11px 38px;font-weight:600;line-height:1.4}h1,h2{letter-spacing:-.04em;font-family:Inter,ui-sans-serif,-apple-system,BlinkMacSystemFont,Segoe UI,Arial,sans-serif}h1{font-size:clamp(2.1rem,4vw,3.1rem);font-weight:800}h2{font-weight:750}.eyebrow,.page-kicker{color:var(--red);letter-spacing:.13em;text-transform:uppercase;font-size:.76rem;font-weight:800}.page-title{margin:12px 0 28px}.count-line{color:var(--subtle);font-size:1.05rem}.count-line b,.count-line strong{font-weight:800}.queue{border:1px solid var(--line);background:#fff;border-radius:20px;padding:0 24px;overflow:hidden;box-shadow:0 12px 32px #1b24300b}.queue-row{padding:24px 4px;transition:background .15s}.queue-row:hover{background:#fff8f8}.queue-number{letter-spacing:-.08em;font-family:Inter,ui-sans-serif,-apple-system,BlinkMacSystemFont,Segoe UI,Arial,sans-serif;font-size:2.25rem;font-weight:800}.queue-body strong{letter-spacing:-.025em;font-family:inherit;font-size:1.28rem;font-weight:780}.queue-body>span{color:#374151}.queue-body em{color:#1c4f9d;font-size:.84rem}.queue-body em.overdue{color:var(--red)}.queue-body small{color:var(--subtle);font-size:.92rem}.queue-body b{font-size:.9rem;text-decoration:none}.queue-arrow{font-size:1.7rem}.later-section{margin-top:40px}.later-section h2{font-size:1.28rem}.compact .queue-number{font-size:1.5rem}.compact .queue-body strong{font-size:1.05rem}.card,.case-inspector{border:1px solid var(--line);border-radius:18px;box-shadow:0 10px 28px #1c27300a}.button{border-radius:10px;transition:transform .15s,background .15s,box-shadow .15s;box-shadow:0 2px 6px #1c27300a}.button:hover{transform:translateY(-1px);box-shadow:0 5px 13px #af1b2422}.button.primary{box-shadow:0 5px 12px #c6111f24}.search-link{border-color:var(--line);background:#fff;border-radius:11px}.notice{color:#58450b;background:#fff8dd}.item{border-color:var(--line);border-radius:12px}.item:hover{border-color:#edb5b8}.manage-main{padding:36px 34px 80px}.manage-heading h1{font-size:clamp(2.1rem,3.4vw,3rem)}.manage-totals{border:1px solid var(--line);background:#fff;border-radius:15px;margin:25px 0 24px;padding:18px 22px;box-shadow:0 6px 20px #1c273008}.manage-totals strong{font-family:inherit;font-size:1.75rem;font-weight:800}.board-column{background:#eef1f6;border:0;border-radius:16px;padding:12px}.board-column h2{letter-spacing:-.02em;font-family:inherit;font-size:.96rem}.case-card{border-color:#e6e8ed;border-radius:12px;padding:15px;box-shadow:0 3px 9px #1b24300b}.case-title{font-family:inherit;font-size:1.05rem;font-weight:750}.case-card:hover{transform:translateY(-1px)}.case-inspector{padding:24px}.inspector-top h2{font-size:1.5rem}.customers-heading{justify-content:space-between;align-items:end;gap:18px;margin:12px 0 26px;display:flex}.customers-heading h1{margin:0 0 6px}.customers-heading p{color:var(--subtle);margin:0}.customer-index{border:1px solid var(--line);background:#fff;border-radius:20px;overflow:hidden;box-shadow:0 12px 30px #1b24300b}.customer-search{border-bottom:1px solid var(--line);padding:23px 25px}.customer-search label{margin-bottom:9px;font-size:.9rem;font-weight:700;display:block}.customer-search>div{gap:10px;display:flex}.customer-search input{max-width:520px}.customer-results{padding:6px 25px 10px}.result-heading{color:var(--subtle);justify-content:space-between;padding:17px 3px 12px;font-size:.85rem;display:flex}.result-heading strong{color:var(--ink);font-size:.94rem}.customer-result{border-top:1px solid var(--line);align-items:center;gap:15px;padding:15px 3px;text-decoration:none;display:flex}.customer-result:hover{background:#fff9f9}.customer-avatar{width:44px;height:44px;color:var(--red);background:#ffeced;border-radius:13px;flex:none;place-items:center;font-weight:800;display:grid}.customer-result-info{gap:5px;min-width:0;display:grid}.customer-result-info strong{font-weight:750}.customer-result-info small{color:var(--subtle);font-size:.88rem}.customer-result-info small span{padding:0 3px}.result-arrow{color:var(--red);margin-left:auto;font-size:1.5rem}.customer-hero{border:1px solid var(--line);background:#fff;border-radius:18px;margin-top:20px;padding:23px 25px}.customer-layout{align-items:start}.case-detail{border-left:4px solid var(--red)}.timeline article:before{box-shadow:0 0 0 4px #ffebec}@media (max-width:800px){.app-frame{grid-template-columns:76px minmax(0,1fr)}.app-sidebar nav{gap:6px;padding:0 5px}.sidebar-logo img{width:52px;height:52px}.app-sidebar nav a{text-align:center;border-radius:11px;flex-direction:column;justify-content:center;gap:5px;min-height:68px;padding:10px 3px;font-size:.64rem;line-height:1.1}.app-sidebar nav a span{display:block}.app-sidebar nav a svg{width:20px;height:20px}.app-sidebar nav a:hover{transform:none}.app-content .shell{padding:26px 14px 76px}.demo-banner{padding:9px 13px;font-size:.76rem}.page-title{gap:12px}.page-title h1{font-size:clamp(1.75rem,7vw,2.2rem)}.queue{border-radius:16px;padding:0 12px}.queue-row{grid-template-columns:30px minmax(0,1fr) 10px;gap:7px;padding:19px 0}.queue-number{font-size:1.45rem}.queue-body strong{font-size:1.03rem}.queue-body small,.queue-body>span{font-size:.82rem}.queue-body em{font-size:.8rem}.queue-body b{font-size:.83rem}.queue-arrow{font-size:1.25rem}.customers-heading{display:block}.customers-heading .button{width:100%;margin-top:18px}.customer-search{padding:18px 15px}.customer-search>div{grid-template-columns:1fr;display:grid}.customer-search input{max-width:none}.customer-results{padding:4px 15px 8px}.result-heading{font-size:.75rem}.customer-avatar{border-radius:10px;width:38px;height:38px}.customer-result{gap:10px}.customer-result-info small{font-size:.75rem}.app-content .manage-main{padding:26px 12px 65px}.manage-totals{margin:19px 0;padding:14px}.manage-totals span{padding:0 9px}.manage-totals strong{font-size:1.35rem}.board-column{padding:10px}.customer-hero{padding:18px 15px}.case-detail>.case-actions{bottom:5px}.staff-home>.queue{box-shadow:none;background:0 0;border:0;border-radius:0;padding:0;overflow:visible}.staff-home>.queue>.queue-row{border:1px solid var(--line);background:#fff;border-radius:15px;grid-template-columns:27px minmax(0,1fr);margin-bottom:13px;padding:17px 12px;box-shadow:0 8px 22px #1b24300c}.staff-home>.queue>.queue-row .queue-arrow{display:none}.staff-home>.queue>.queue-row .queue-body b{background:var(--red);color:#fff;text-align:center;border-radius:9px;margin-top:12px;padding:10px 12px;font-size:.86rem;display:block}.staff-home>.queue>.queue-row:hover .queue-body b{background:var(--red-dark)}.customers-page .customer-index{box-shadow:none;background:0 0;border:0;overflow:visible}.customers-page .customer-search{border:1px solid var(--line);background:#fff;border-radius:15px;margin-bottom:17px;box-shadow:0 8px 22px #1b24300b}.customers-page .customer-results{padding:0}.customers-page .result-heading{padding:0 4px 9px}.customers-page .customer-result{border:1px solid var(--line);background:#fff;border-radius:14px;margin-bottom:11px;padding:15px 12px;box-shadow:0 7px 20px #1b24300a}.customers-page .customer-result:hover{border-color:#edb5b8}}.case-detail{display:block}.case-detail>.pill{display:inline-flex}.case-detail>.case-actions{z-index:2;background:#fff;gap:10px;padding:10px 0;display:flex;position:sticky;bottom:9px}.case-detail>.screenshot-form{border-top:1px solid var(--line);margin-top:13px;padding-top:23px}.case-detail>.screenshot-form h3{font-size:1.12rem}.ai-success{color:#17467c;background:#e9f3ff}.ai-pending{color:#654800;background:#fff5d7}.ai-review{color:#872026;background:#ffebeb}.case-detail>.notice{margin:11px 0;line-height:1.45}.screenshot-form .button{width:max-content}.screenshot-form p{font-size:.9rem;line-height:1.5}@media (max-width:800px){.case-detail>.case-actions{bottom:4px}.screenshot-form .button{width:100%}}.import-records{gap:16px;display:grid}.import-record{background:#fff;border:1px solid #e4e4e7;border-radius:18px;padding:20px}.import-select{align-items:center;gap:12px;font-weight:700;display:flex!important}.import-select input{accent-color:#d7202f;width:20px!important;height:20px!important}.import-fields{grid-template-columns:repeat(2,minmax(0,1fr));gap:14px;display:grid}.import-warning{color:#9a5800;background:#fff4ce;border-radius:12px;padding:10px 12px}.import-record details{margin-top:12px}.import-record summary{cursor:pointer;font-weight:600}.import-preview>.heading{align-items:flex-start}.import-preview form>button{align-self:flex-start;position:sticky;bottom:20px}.import-fields label{min-width:0}.import-fields input{width:100%}@media (max-width:650px){.import-fields{grid-template-columns:1fr}.import-record{padding:14px}.import-preview{padding:16px}.import-preview>.heading{flex-wrap:wrap}}.billing-main{max-width:1280px}.billing-heading{justify-content:space-between;align-items:center;gap:24px;margin-bottom:24px;display:flex}.billing-period{align-items:end;gap:12px;display:flex}.billing-period label{gap:6px;font-size:14px;display:grid}.billing-stats{grid-template-columns:repeat(4,minmax(0,1fr));gap:16px;display:grid}.billing-stats .card{flex-direction:column;gap:12px;display:flex}.billing-stats strong{overflow-wrap:anywhere;font-size:clamp(20px,2.3vw,32px)}.billing-stats small{font-size:14px}.billing-stats .billing-total{color:#fff;background:#bd1427;border-color:#bd1427}.billing-fields{border:0;gap:16px;min-width:0;margin:0;padding:0;display:grid}.billing-checkbox{align-items:center;gap:10px;display:flex!important}.billing-checkbox input{flex-shrink:0;height:18px;width:18px!important}.billing-breakdown{grid-template-columns:1fr auto;gap:14px 20px;display:grid}.billing-breakdown dd{text-align:right;margin:0}.billing-sum{border-top:1px solid #e4e4e7;padding-top:16px;font-weight:700}.billing-buttons,.billing-history{flex-wrap:wrap;gap:10px;margin-top:20px;display:flex}.billing-print{max-width:800px;margin:32px auto;padding:20px}.billing-print article{margin-top:24px}.billing-print table{width:100%}.billing-print .billing-heading{justify-content:flex-start}.billing-main fieldset:disabled{opacity:.8}.billing-main .eyebrow{color:#bb1427;font-size:14px;font-weight:700}.billing-main h2{margin-bottom:18px;font-size:20px}@media (max-width:1000px){.billing-stats{grid-template-columns:repeat(2,minmax(0,1fr))}.billing-heading{flex-direction:column;align-items:flex-start}.billing-period{flex-wrap:wrap}.billing-main .split{grid-template-columns:1fr}}@media (max-width:480px){.billing-breakdown,.billing-stats{grid-template-columns:1fr}.billing-breakdown dd{text-align:left}.billing-print{padding:12px}}@media print{.no-print{display:none!important}.billing-print{max-width:none;margin:0;padding:0}.billing-print .card{box-shadow:none;border:0}body{color:#000!important;background:#fff!important}@page{size:A4;margin:18mm}}.sidebar-signout{color:#fff;border-radius:10px;justify-content:center;align-items:center;gap:9px;margin:20px 8px 0;padding:12px 6px;font-size:14px}.sidebar-signout:hover{background:#ffffff25}@media (max-width:650px){.sidebar-signout span{display:none}.sidebar-signout{margin:16px 4px 0}}.email-login{width:min(100%,480px);padding-bottom:40px}.email-login .form{text-align:left;margin-top:24px}.email-login input{width:100%;min-height:50px;font-size:16px}.email-login input[name=code]{letter-spacing:.25em;text-align:center;font-size:24px}.email-login .button{min-height:48px}.login-secondary{flex-wrap:wrap;gap:8px;display:flex}.sidebar-signout{width:calc(100% - 16px)}@media (max-width:650px){.sidebar-signout{width:calc(100% - 8px)}}:root{--red:#154d43;--red-dark:#103a33;--yellow:#e7bc6a;--blue:#326e92;--black:#20352e;--line:#dedfd6}body{background:#f8f7f2}.wordmark{letter-spacing:-2px;color:#154d43;font-family:Arial,Helvetica,sans-serif;font-size:2rem;font-weight:800;text-decoration:none;display:block}.wordmark span{color:#e7bc6a;padding-left:3px;font-size:.55em}.app-frame{grid-template-columns:232px minmax(0,1fr);min-height:100vh;display:grid}.app-sidebar{color:#f8f4e9;background:#154d43;flex-direction:column;width:232px;height:100vh;padding:28px 18px;display:flex;position:sticky;top:0}.sidebar-wordmark{color:#fff;margin-bottom:23px;font-size:2rem}.workspace-label{color:#cdded7;align-items:center;gap:8px;padding:10px 0 26px;font-size:.84rem;display:flex}.app-sidebar nav{gap:8px;display:grid}.app-sidebar nav a{color:#dce8e2;border-radius:8px;justify-content:flex-start;align-items:center;gap:12px;padding:14px 12px;font-size:.92rem;text-decoration:none;display:flex}.app-sidebar nav a[aria-current=page]{color:#154d43;background:#f1eee3}.app-sidebar nav a span{display:inline}.sidebar-account{border-top:1px solid #ffffff30;gap:8px;margin-top:auto;padding-top:24px;font-size:.85rem;display:grid}.sidebar-account small{text-transform:capitalize;color:#bdcec5}.sidebar-account a{color:inherit}.sidebar-signout{color:inherit;cursor:pointer;background:0 0;border:0;gap:8px;padding:10px 0;font-size:.84rem;text-decoration:none;display:flex}.app-content{min-width:0}.shell{max-width:1120px;padding-top:44px}.page-kicker{letter-spacing:1.8px;color:#60746a;margin-bottom:24px;font-size:.74rem}h1{letter-spacing:-1.5px;font-family:Georgia,serif;font-size:clamp(2.2rem,4.1vw,3.9rem);font-weight:500}.queue-row{background:#fff;border-color:#e3e4db;border-radius:12px;margin-bottom:12px}.queue-body strong{font-size:1.3rem}.queue-body em{font-size:.8rem}.queue-body b{font-size:.82rem}.queue-number{color:#718b7c}.card{box-shadow:none;background:#fff;border:1px solid #e0e3d8;border-radius:14px;padding:24px}.stats-grid{grid-template-columns:repeat(3,1fr);gap:14px;margin:30px 0;display:grid}.stats-grid>div{background:#f1f2e9;border:1px solid #dedfd6;border-radius:12px;gap:7px;padding:19px 22px;display:grid}.stats-grid small{color:#64776b}.stats-grid strong{font-family:Georgia,serif;font-size:2rem;font-weight:500}.login-shell{background:linear-gradient(135deg,#eaf0e6,#f8f7f2 60%);place-items:center;min-height:100vh;padding:30px;display:grid}.login-card{background:#fff;border:1px solid #dce3d7;border-radius:20px;width:min(500px,100%);padding:44px}.login-card .wordmark{margin-bottom:42px}.login-card h1{margin:13px 0;font-size:2.8rem}.login-card .form{margin-top:26px}.form label{gap:8px;font-size:.9rem;display:grid}.form input,.form select{background:#fff;border:1px solid #ced8ce;border-radius:8px;width:100%;min-width:0;padding:12px}.button{cursor:pointer;border-radius:8px;padding:11px 17px}.button:disabled{opacity:.55;cursor:not-allowed}.demo-link{color:#154d43;margin-top:20px;font-size:.85rem;display:block}.demo-banner{color:#57452d;background:#efdeb9;padding:10px 24px;font-size:.78rem}.draft-card{background:#f1f6ee;border:1px solid #bdd1b7;border-radius:12px;margin:25px 0;padding:23px}.draft-card .eyebrow{letter-spacing:1px;margin-bottom:12px;font-size:.68rem}.draft-fields{grid-template-columns:130px 1fr;gap:12px;font-size:.9rem;display:grid}.draft-fields dt{color:#5c7162}.draft-fields dd{margin:0}.button-row{flex-wrap:wrap;gap:10px;margin-top:20px;display:flex}.company-grid,.settings-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:20px;display:grid}.case-board{grid-template-columns:repeat(3,minmax(0,1fr))}.board-column{background:#eeefe7}.screenshot-form p{font-size:.86rem}details summary{cursor:pointer;font-weight:700}.section{margin-top:25px}.form{gap:16px}.customer-search{background:#fff}.customer-avatar{color:#154d43;background:#e5ebdf}.case-card p{margin:4px 0;font-size:.88rem}.customer-index{margin-top:26px}a,dd,p{overflow-wrap:anywhere}@media (max-width:850px){.app-frame{grid-template-columns:1fr}.app-sidebar{width:100%;height:auto;padding:16px 20px;display:block;position:static}.sidebar-wordmark{margin:0;font-size:1.6rem}.workspace-label{padding:7px 0 15px}.app-sidebar nav{flex-wrap:wrap;gap:4px;display:flex}.app-sidebar nav a{padding:10px;font-size:.8rem}.sidebar-account{display:none}.app-content{padding-bottom:0}.shell{padding:27px 20px 65px}.page-title{flex-direction:column;align-items:start}.case-board,.company-grid,.settings-grid{grid-template-columns:1fr}.login-card{padding:30px}.draft-fields{grid-template-columns:1fr;gap:5px}.draft-fields dd{margin-bottom:9px}.stats-grid{gap:8px}.stats-grid>div{padding:14px 11px}.stats-grid small{font-size:.7rem}.customer-layout{grid-template-columns:1fr}.app-sidebar nav{grid-template-columns:repeat(auto-fit,minmax(60px,1fr));display:grid}.app-sidebar nav a{text-align:center;flex-direction:column;gap:6px;min-width:0;padding:9px 3px;line-height:1.25}.app-sidebar nav a span{overflow-wrap:normal}.sidebar-account{flex-wrap:wrap;align-items:center;gap:16px;margin-top:12px;padding-top:8px;display:flex}.sidebar-account>small,.sidebar-account>span{display:none}.sidebar-account .sidebar-signout{width:auto;margin:0;padding:5px 0}.sidebar-account form{margin:0}}