Sample workspace · fictional records · uploads and changes are disabled
← CustomersCUSTOMER PROFILE
Alex Lim (sample)
+60 12 000 0001 · Sample showroom customer
OngoingFollow-up · 2026-10-07
Customer is comparing dining tables and asked about oak finishes.
Next step: Confirm available finishes and send photos.
AI DRAFT · REVIEW BEFORE SAVING
Suggested case update
Pelanggan bertanya tentang kemasan oak dan mahu melihat gambar meja makan.
- Staff effort
- Staf menjawab soalan tentang pilihan kemasan dan menawarkan gambar.
- Customer reply
- Pelanggan meminta gambar pilihan oak.
- Next step
- Semak stok kemasan oak dan hantar gambar.
- Next follow-up
- Not specified
- Status
- Ongoing
Sample draft. Approval is disabled in this workspace.
Follow-up history
2026-10-06 · Approved AI summaryStaff shared the available dining table sizes.
Customer: Asked whether an oak finish is available.